With one click, call or chat with Optimum and we can review your options to help you watch your favorite teams instantly and get the content you want at an affordable price.
NEW YORK–( BUSINESS WIRE )– Optimum is issuing the following statement about the customer-friendly options available to customers:
At Optimum, we have a clear mission: to provide the programming our customers want and give it to them at an affordable price. The problem: MSG Networks (NYSE:) required customers who didn't watch its content (the majority) to pay for it anyway and required all customers to pay an exorbitant fee to stream its content.
Now more than ever, especially in this economy, it's unfair for MSG Networks to demand that non-viewers pay up and demand high licensing fees, especially when there are ways fans can get games directly from MSG through the Gotham direct-to-consumer sports app .
While we all wait for MSG to stop stalling and give fans a much-needed financial break, Optimum is working on ways for everyone to watch the games. We have a comprehensive toolkit of options to care for our clients to ensure they get what they want based on their unique circumstances.
For fans, this includes offers to help offset and defray the costs of Gotham Sports and other services so they can continue watching their favorite teams.
And for hundreds of thousands of non-sports fans, we have new videos that are affordable and customer-friendly Firmness That provides them with the content they want and need.
Consumers' viewing habits have changed dramatically over the past few years, and we know that content is not one size fits all, so we tailor our offerings to meet customers' needs individually. That's why we want customers to contact us directly to understand what's important to them and continue to support their viewing and entertainment interests accordingly.
At Optimum, we pride ourselves on offering a wide range of options that suit our customers and our team is ready to help customers find the best deals for them. Just call us at 888-347-4784, chat with us, or visit us. www.optimum.com/MSG To learn more.
Additional information about negotiations with MSG Networks:
Optimum has offered to accommodate MSG Networks' outrageous pricing demands if we can package their content in a way that gives more flexibility and control to our customers, so that fans can continue to watch and pay for their content while non-viewers won't have to pay for what they're not watching. MSG Networks has declined and rejected multiple offers from us to reach an agreement.
It's no secret that sports viewership has become increasingly fragmented across a myriad of streaming platforms and services. However, MSG Networks continues to pressure its viewers to get more money to watch its content, and refuses to evolve or deviate from a broken, outdated model based on the evolution of the entertainment industry, which is anti-consumer, and unsustainable in today's programming landscape.
Optimum wants to partner with programmers who put customer choice and flexibility at the heart of every decision. We're disappointed with MSG Networks, but more importantly, we're sorry that our customers have to experience this change, which is why Optimum is working directly with customers to provide alternative viewing options to ensure they never miss a game.
About optimization
Optimum is a brand of Altice USA, one of the largest providers of broadband communications and video services in the United States, providing broadband, video, mobile, proprietary content and advertising services to approximately 4.6 million individual and business customers across 21 states. The company operates Optimum Media, an advanced advertising and data company, providing audience-driven multi-screen advertising solutions to local, regional and national businesses and advertising clients. Altice USA also delivers superior local and international news through the News 12 and i24NEWS networks.
View source version on Businesswire.com: https://www.businesswire.com/news/home/20250101662875/en/
Media:
Stephen Stokes
(917) 553-0667
stephen.stokes@optimum.com
Source: Altice USA
