Technology correspondent
GarminSmartwatch Garmin faces a violent reaction after customers all over the world complained that their devices did not work.
Some users reported seeing a blue triangle when they tried to run their watch, while others were stuck on the start -up screen.
The Fenix 8 Garmin watches, which are stoked for less than 1,000 pounds (1200 dollars), are some devices facing problems – but not all watches are interrupted.
The BBC told the BBC that it was aware of the problem, and users suggested reset their devices – adding that it “will provide more information about a permanent solution when it is available.”
Customers moved to social media to express their frustration in their smart hours, which do not work properly and what many see the slow response of the company.
Garmin view is a possible solution to the problem, including the recycling of the device and the connection of the Garmin application.
But he admits that this alone may not solve the problem, in which case people advise people to reset their devices factory.
Some people on social media claimed that even after the factory reset, they are unable to get their smart watch to work properly.
One of them said in a post on X.
DJ Leona Graham is one of the people who share their frustrations online, along with clips of the blue triangle.
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According to Garmin, problems affect the following devices:
- The watch watch
- Computers ’edge
- Epix watch
- Phoenix watch
- Pioneering
- Estroid series watch
- Live body 4 and 5
- Venu 3 and 3s
The company has not yet given a reason for the problems, although some experts have speculated that it is the result of the device Inability to communicate with GPS properly due to a bad update.
Although it is updated to its support page, Garmin social media has fallen into hot water with its users.
One person said: “You should give priority to your current customers and the ongoing issue with many hours,” while one of them called “incredible” that the company has not yet determined the cause of the problem.
“Stop buried your heads in the sand, these hours do not become cheap,” they said on Wednesday morning.
