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On Thursday, the head of the service of the Secretary of Financial Grievances in the United Kingdom resigned in the middle of a major review of the consumer compensation system in the financial services sector.
The departure of Abe Thomas, who has managed the Secretary of Grievances since October 2022, comes as the government presses all the main organizers in Britain to alleviate the burden of the bases on companies in an attempt to strengthen the economy of the country in the country.
Grievance Secretary has attracted criticism from the city of London to give him compensation to customers who say they have been illuminated by financial services groups, which executive managers in the industry say foreign investors are from this sector.
Chancellor Rachel Reeves summoned last year fos And the authority of financial behavior to improve how they deal with “historical market exercise and collective remedial events” amid fears that banks must pay billions of pounds. Car financing sales allegations.
FOS and FCA have determined the potential changes on the November Financial Recovery System, including giving companies longer to respond to customer complaints and reduce the range of appeal against the decisions of the Secretary of Grievances. I closed a consultation last Friday, with expected suggestions in the first half of this year.
Thomas was replaced by a temporary basis by her deputy, James Dibl-Gonston, who assumed the role of the main grievance secretary, as he became the chief financing and risk employee Jenny Simmonds, CEO.
